Patrons under the age of 18 MUST be accompanied by a parent or legal guardian. Longboard reserves the right to refuse bookings of underage patrons without a guardian present.
Table requests can be made, but they are not guaranteed. Longboard reserves the right to change table allocations due to weather and group functions.
If you are late, your table will be held for a 15 minute grace period (no extensions). After that time, your table may be given away to waiting guests.
FAQ’s
- All bookings require credit card details to be held in our booking system. This is not a deposit. Card details are simply held in the event of a no show or late cancellation for your reservation. If you cancel with less than 12 hours notice, do a no show for your reservation, or your group sizes changes dramatically and you don’t let us know, your card will be charged $25 per person not in attendance.
- Phone and email reservations can be made for groups between 17-25 guests, but these limited spaces book out in advance, so please book ahead if you have a group of this size (minimum 72 hours notice).
- Please check our group function page for information on large groups and the requirements to reserve those areas.
- Please notify us if you have prams or children in your group. Longboard only has 2 high chairs available so please request early if you need one.
- Longboard is a bar. All minors MUST be accompanied by a parent or guardian.
- Reserved tables are guaranteed for 2 hours.
- We are open 7 days a week 11:30am – 9pm (On Sundays we close at 8pm)
- Full food menu available from 11:30am-2:30pm and 5pm-9pm Monday – Saturday and 5pm – 8pm Sunday. Wings & waffle fries are available from 2:30pm – 5pm 7 days a week.
- Monthly Sunday Sessions play live music from 4pm-8pm.
- Longboard is not dog friendly.
- Dress codes apply. Management reserves the right to enforce restrictions.
- No workwear/high-visibility after 6pm Monday – Saturday. No singlets or workwear/high-visibility after 4pm on Sundays.
Cancellation Policy:
Reservations can be cancelled or amended via your confirmation email from Now Book It or by calling us on (07) 4724 1234.
Credit Card Charges for Cancellations
Credit card details are required to confirm your reservation. Please be aware there is no holding fee placed on your card. The holding of credit card details is to ensure we can take payment in the event of a no show or late cancellation. Your credit card may be charged in the event of a no show or with less than 12 hours notice of cancellation. Failure to not show up for your reservation may result in a $25 per person fee being charged to your credit card. Failure to amend your guest numbers without 5 hours notice may result in a $25 per person (not in attendance) fee being charged to your credit card.